Designed an acquisition tool specifically for PTE test takers

Leapscholar

Role
Product Designer
Timeline
1 week
Team
Product Manager, Founder

Problem

Leapscholar’s test prep business was built on IELTS, but 24% of our students were choosing PTE, and for Australia, New Zealand and the UK it was often the preferred exam. We had nothing to offer them.

PTE takers were preparing from scattered free videos and expensive mock tests, and many did not understand how PTE’s AI scoring marked them. Leap needed a way to reach these students and bring them into its paid live courses.

Solution

An affordable self prep PTE course that works as an acquisition tool. Students arrive from Instagram and Facebook ads on a single landing page, then practise in a simple dashboard: full length mock tests, video lessons from our trainers, and quick practice with instant AI scoring and feedback.

A free 1 on 1 session with a teacher sits at the top of the dashboard. It assesses the student and is where we introduce the live course. We designed and launched it in 10 days.

Lead to enrol in this funnel
72%
Go on to buy the live course
12%
NPS
60

About PTE Exam

The PTE (Pearson Test of English) Academic is an English language proficiency test used for studying abroad, work, and migration purposes. It is a computer based test that assesses the listening, reading, speaking, and writing skills of non native English speakers.

Pearson PTE

How to score in this exam?

Consistent practice with mock tests and section specific exercises is essential for boosting your PTE score. The more you practice, the more familiar you become with various question types and passages, making it easier to identify correct answers. Additionally, regular practice enhances both your speaking and listening skills, giving you a significant advantage on exam day.

Market Research

PTE Market size is growing day by day, and it can contribute equivalent to 1/4th of current Leap’s IELTS business at scale, for LIVE batches as well as counselling.

Across all the students created by CSPs and Branches in the Geebee funnel, 24% have PTE as their English exam, second only to IELTS, followed by 17% with Duolingo.

ExamStudentsShare
Duolingo7,01316.9%
IELTS20,79050.1%
PTE10,12224.4%
TOEFL3,5998.7%
Students by English exam: IELTS 50.1%, PTE 24.4%, Duolingo 16.9%, TOEFL 8.7%.Duolingo: 7,013 students, 16.9%IELTS: 20,790 students, 50.1%PTE: 10,122 students, 24.4%TOEFL: 3,599 students, 8.7%Duolingo16.9%IELTS50.1%PTE24.4%TOEFL8.7%
  • Duolingo
  • IELTS
  • PTE
  • TOEFL

Country wise distribution

  • Duolingo is popular with students planning to go to USA (32% of overall students) or Ireland (30% of overall students)
  • Students going to Aus, Canada, NZ and UK prefer PTE over DET or TOEFL (43% students going to UK have PTE as their preferred program, 23% for Europe)
CountryDUOLINGOIELTSPTEDET
Australia1%43%56%1%
Canada4%73%21%3%
Europe6%65%23%6%
Ireland30%42%10%18%
New Zealand3%47%48%2%
United Kingdom6%44%43%6%
United States32%42%11%15%

User Research

To develop a comprehensive understanding of the experiences and challenges faced by students and working professionals as they prepare for the PTE exam, it is important to explore their study routines, time management strategies, and the resources they utilize.

Research Goals

  • Understand the motivations, challenges, and learning preferences of PTE test takers.
  • Identify gaps in existing PTE prep resources and opportunities to enhance the user experience.
  • Segment users into different segments to create targeted solutions for their specific needs.

Following the establishment of our research goals, we proceed to make a targeted questionnaire that aligns with those objectives.

Questionnaire

  1. What is your primary reason for taking the PTE exam? (Immigration/Academics/Job Requirement)
  2. What score are you aiming for, and why?
  3. When did you start preparing, and how long do you study daily?
  4. How do you currently prepare for PTE? (Self study, coaching, online courses, etc.)
  5. What resources do you prefer: video lessons, live classes, mock tests, AI scoring?
  6. Why did you choose PTE over IELTS?
  7. What features do you look for in a PTE prep platform?
  8. What would make you purchase a PTE course? (Affordability, AI scoring, structured guidance, etc.)

We reached out to approximately 20 to 30 users and gathered valuable insights. You can find the detailed documentation at the link below.

Final Insights

There were majorly two user groups:

PTE first timers

  • These are professionals and students preparing for PTE primarily for work and academic goals.
  • They prefer structured self prep with video lessons and mock tests but also seek personalised support for speaking practice.
  • Their main challenges are time constraints and confidence in speaking.

PTE retakers

  • These users have already taken the test but need to improve their score.
  • Their primary struggles include understanding PTE’s AI scoring system, accessing affordable mock tests, and overcoming weak areas in speaking, reading, and writing.
  • They want detailed feedback, and AI based scoring for improvement.

Competitive Analysis

We conducted an analysis of seven competitors: Pearson, Preply, PTESkills, Future Learn, Better Think, ApeUni, and PTEMagic. Key details with feature metric, including their ASP and other relevant metrics.

The PTE 101 comparison sheet: PTE prep apps side by side on platform, price, practice questions, mock tests, video lessons, AI scoring and personalised study plans

Research Conclusion

Based on all of the research the product will have 3 main features:

Mock tests: Module wise and full length tests with score prediction available AI generated mock tests, with AI & Teacher QC

Video Lectures: Self learning lectures & course material

Quick Practice: 2 min Practice Exercises on question types to improve particular skills.

Pricing Insights: We spoke with users who have already taken PTE classes to understand their pricing expectations. The average price point they are willing to pay is between 4,000 and 6,000 INR. We also did competitive benchmarking with other platforms and this range aligns with market standards.

The Landing Page

When users click on the ad from Instagram or Facebook, they are directed to this page. This approach effectively drives traffic, enhances SEO, and strengthens your brand presence. Since this is a new platform, having a single entry point where users can explore all the offerings and features will provide a clear and cohesive experience.

So, keeping all these things in mind, I decided to design the landing page. The things we wanted to highlight in the landing page are as follows:

Achieve 80+ Score in PTE with our course that offers,

  • 200+ Practice Questions for all sections
  • 10 Full Length Tests
  • Detailed Score Improvement Report
  • Online Video Lessons
  • Instant AI Scoring

The Dashboard

Our goal was to design a dashboard that is simple and clutter free. At the top, we included a card encouraging users to book a teacher evaluation session. This 1 on 1 session allows the teacher to assess the student’s skills and provide a personalized preparation plan. This session is basically our demo in which the teacher tries to upsell the user.

  • Clean and Minimalist Design: The dashboard was intentionally kept simple and clutter free to provide a seamless user experience.
  • Nudge for Upsell: A prominent banner at the top encourages users to book a session, through that session we nudge the user to purchase our live product.
  • Navigation bar: Helps the user to quickly navigate through different offerings of the product.

Video Lessons

This tab provides a list of PTE question types, each accompanied by a video tutorial from our expert trainers. These videos share tips and strategies to tackle each question effectively. Users can then apply their learning through practice exercises designed to help them track their progress and improve their skills.

  • Comprehensive Lessons: This offers a carefully curated collection of PTE lessons, designed to help users focus on key areas for improvement.
  • Expert Videos: Each question type includes a detailed video where our PTE trainers share practical tips and tricks to tackle them effectively.
The Video Lessons tab: the reading lesson plan on the left, the lesson header and its video on the right

Practice

This tab provides a list of PTE question types, users can solve these practice exercises to improve their score. After submitting the question you get a detailed AI feedback and score.

  • Comprehensive Practice Questions: This section offers a well structured collection of PTE question types, carefully designed to target specific skills. Whether users want to improve their speaking, writing, listening, or reading abilities, these practice questions provide focused preparation to strengthen their weaker areas.
  • Detailed Feedback: Each question type comes with detailed feedback and a performance score. This feedback highlights correct answers, explains mistakes, and provides actionable insights to help users improve their skills and achieve better results in future attempts.
A Describe Image question: a photo of the Leaning Tower of Pisa beside the recorded answer status
The Score Report sheet over the question: Content, Pronunciation and Oral Fluency scores, AI speech recognition and the recorded answers

Mock Tests

These are full length PTE like tests. This simulates the exact PTE test environment helping the users to analyse their performance.

  • Detailed Score Report: After each test, users receive a comprehensive scorecard that provides a detailed breakdown of their performance. This report highlights areas for improvement, and offers insights to help users track their progress effectively.
  • Test Cards: Each test card presents essential information users need before starting the test. This includes details such as the test format, duration, and key instructions, ensuring users are well prepared and know what to expect.
The Mock Tests tab: nine test cards showing questions, duration or a past score
A mock test in progress: the reading section with a countdown timer and a passage with blanks to fill
The mock test Score Report: an overall score of 55 out of 90, section scores, and skill wise scores by question type

Edge cases

Beyond the main flows, we designed for the moment that interrupts them most: losing the connection, both on the dashboard and in the middle of a timed test.

Wins

  • Conversion to Live Course: 12% of users who purchase this course go on to purchase our live course.
  • Positive User Feedback: Our NPS right now is at 60% and around 40% of users we reached out to expressed strong appreciation for our practice feature.
  • Higher Conversion: Our Lead to Enrol for this funnel is 72%, which is amazing.
  • Fast Execution: We were able to launch this product in 10 days.